1. What are the system minimum requirements to be able to play at NgeNge?

    • Computers
    • Windows - Intel Pentium processor (Pentium II or higher recommended) 64mb ram.
    • Macintosh - Power Macintosh Power PC processor (G3 or higher recommended) 64mb ram.
    • Apple Mac Users Important Notice - The current version of this Casino may not function as intended when running on an apple Mac system and is not currently supported.
    • "FLASH" 10 or greater
    • NgeNge is compatible with most Windows Operating systems (Windows 2000, XP, Vista and 7).
    • The Safari Windows version (5.1.7) is not supported.
    • Mobile devices
    • All mobile devices that can display a webpageAll mobile devices that can display a webpage. The downloadable application for mobile devices is only supported by Android and iOS (Apple devices)

      • Why is it that I cannot connect to or open a casino game?

        Please check your internet connection and that you have the latest version of Adobe Flash installed. If the issue persist, please contact Customer Support.

      • The website or games are responding slowly or load slowly, what can I do to speed it up?

        If you have been experiencing a slow connection, please note that having several browsers open, music programs running or downloading files can all slow your computer and/or internet connection. Your local internet service provider may also be temporarily suffering from low bandwidth. Sharing your internet connection within your household and in your local area can also slow your connection speed. Another possible solution may be to restart your computer or mobile device.